Shipping Policy

Dispatch Times

In-stock engines and gearboxes are quality-checked and dispatched within 48 hours of order confirmation. Pre-order items ship as soon as stock arrives, with an estimated timeline provided at checkout confirmation.

Delivery Areas & Rates

We deliver nationwide across South Africa via freight courier. A flat shipping rate of R 1 499 applies to most orders; orders over R 60 000 ship free. Deliveries outside South Africa are handled on request — contact us before ordering.

Delivery Times

Major metros typically receive orders within 2–3 working days of dispatch; outlying areas may take up to 5 working days. Engines and gearboxes are palletised for freight safety.

Tracking

You'll receive a tracking number by email and WhatsApp once your order is dispatched.

Failed Deliveries

Please ensure someone is available to receive freight deliveries, as engines and gearboxes require signature and often a pallet jack or forklift for offloading. Contact sales@torquedepot.co.za if special delivery arrangements are needed.