Privacy Policy

TorqueDepot ("we", "us") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

• Account details: name, email, phone number, and password (stored as a secure hash).
• Order details: shipping and billing address, order contents, and order notes.
• Usage data: pages visited, device/browser information, and referral source.

How We Use Information

• To process and fulfil your orders, including contacting you about delivery and payment arrangements.
• To provide customer support via email or WhatsApp.
• To improve our catalogue, site performance, and marketing (including Google Ads and Google Merchant Center).

Sharing of Information

We do not sell your personal information. We may share limited data with delivery couriers, and analytics/advertising partners (such as Google) strictly to operate and improve the service.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting sales@torquedepot.co.za.

Data Retention

We retain account and order data for as long as your account is active or as required to comply with legal obligations.

Contact

Questions about this policy can be sent to sales@torquedepot.co.za or 12 King Street, Springbok, Northern Cape, South Africa.