Return Policy

Warranty Cover

Used engines and gearboxes carry a minimum 3-month warranty; refurbished units carry up to 6 months from date of delivery, covering internal mechanical failure under normal use and correct installation.

Fitment Issues

If a part does not match the specifications listed (engine/gearbox code, mounting configuration), contact us within 7 days of delivery for a replacement or refund, provided the part has not been installed or modified.

Damaged on Arrival

Inspect your delivery on arrival. Report any transit damage within 48 hours with photos to sales@torquedepot.co.za so we can arrange a courier claim and replacement.

What's Not Covered

• Damage caused by incorrect installation, neglect, or use outside the part's rated specification.
• Wear items (gaskets, seals, clutch friction plates) unless faulty on arrival.
• Units that have been disassembled by a third party before a warranty inspection.

How to Start a Return or Claim

Contact us via sales@torquedepot.co.za or WhatsApp with your order number and a description of the issue. Our team will guide you through inspection, collection, and resolution.